[UC-2019-nsrc-noc-ws] Welcome to the UbuntuConnect 2019 NSRC NOC Workshop mailing list

[Phil Regnauld]

Hello!

[version française disponible sur demande]

You are receiving this mail as you are a registered participant
for the upcoming UbuntuNet Connect NSRC NREN NOC Workshop, taking place
next week (October 28-30), in Antananarivo, Madagascar.

Please read this mail all the way to the end!

This is a 3 day, hands-on technical workshop on the deployment of 
Monitoring and Management tools for Network Operations.

Below you will find the URL with detailed information about the contents
of the workshop, including a schedule with the different sessions that
will be held during the week.

PREPARATION
-----------

A bit of homework :)

We would like to prepare one slide (just 1!) for the workshop, which
will be used for you to introduce yourself and your colleague (if you
are 2), and describe in a few sentences your Network Operations Center
(NOC):

- what tools do you use ?
- what services do you offer ?
- how many people are involved ?
- how do you deal with requests from users/technicians ?

Any topoology diagrams are useful, but not strictly required.


WORKSHOP PREREQUISITES
----------------------

*** REMINDER **************************************************************
* You must bring your own laptop computer or tablet, with a WiFi access,   *
* to be able to participate in this workshop.                             *
***************************************************************************

Small tablets with no physical keyboard are NOT adequate as there will be a
lot of typing involved. We'll be using SSH to connect to the class
infrastructure.

As systems/network engineers, we assume you have working knowledge of the
command line (UNIX/Linux). If needed we may schedule a short session on
using the UNIX/Linux CLI.



MATERIALS AND SCHEDULE
----------------------

Course description page:

    https://nsrc.org/workshops/2019/ubuntunet-nren-noc/index.html

Course objectives:

 * Learn about tools and techniques to facilitate Network Operation,
   Monitoring and Management
 * Configure the network equipment and tools to collect data
 * Deploy monitoring tools to control performance and availability
 * Setup automatic change tracking of network device configuration
 * Centralize log data from network devices and servers
 * Understand helpdesk workflows and the use of ticketing systems
 * Learn to interpret the output of the tools covered

Schedule:

    https://nsrc.org/workshops/2019/ubuntunet-nren-noc/agenda.html

The outline can be subjected to small changes over the coming days.

Do note that materials often get updated during the week, it is therefore a
good idea to refresh the page before downloading a presentation, in case a
new one has been uploaded.

PRACTICAL INFORMATION:

VENUE
-----

The workshop will take place at Colbert Hotel, Antananarivo

INSTRUCTORS
-----------

The list of instructors and assistants this coming week:

Anna Saine, NSRC - The Gambia
Patrick Okui, NSRC - Uganda
Phil Regnauld, NSRC - FR/DK

See you soon!

Regards,

Anna Saine
Patrick Okui
Phil Regnauld

Network Startup Resource Center